Return Policy

Changed your mind
If you decide to return an item due to change of mind then you must contact us anytime up to 2 working days starting the day after delivery. Once we have confirmed that the goods can be returned, you must ensure that the item is returned unused and in perfect re-salable condition with all the original packaging and instructions, otherwise we will be unable to refund you.
All products must be returned to us within 21 days of delivery. Upon satisfactory receipt of the goods we will issue a refund for the cost of the goods only. EXCLUDING ANY DELIVERY CHARGES THAT YOU HAVE PAID. You will also be responsible for the cost of returning the item back to us. We strongly recommend that you obtain a "proof of postage" certificate (free of charge) as this will be required in the event of making a claim against Royal Mail for lost or damaged returns.

DAMAGED GOODS
Our policy on returns does not affect your statutory rights as a consumer. If the goods are received damaged then we will offer you a full refund or if you prefer an alternative product.
Please note that you must notify us of the damage WITHIN 24 HOURS OF ACCEPTING DELIVERY. The damaged or faulty product must then be returned to us within 21 days.
We are unable to entertain any claim for damaged goods after this time.

We will then decide the most cost affective method for returning the product back to us. Once we have decided the method of return we shall pay for the reasonable return carriage of the goods. When returning an item back to us please enclose all the packaging, instructions, leaflets etc that came with the product, together with a brief explanation of the fault.